Cookies

When you use this website, your computer will be automatically issued with cookies.

Cookies are small text files that identify your computer to our server. They're used to:

measure how you use the site
remember your preferences and personalise your experience as you move around the site

You'll see a message on the site before we store a cookie on your computer. We don't use cookies to identify you personally.

This website's cookies

This site issues session cookies, which are used to remember your progress through the pages. These cookies don't store personal data, and expire when you close your browser.

We use Google Analytics software to collect information about how users use this site. Google Analytics issues several cookies, which record:

the pages they visit
time spent on each page
how users got to this site
where users click

Hotjar cookies

We use Hotjar cookies to create pop-up surveys on the Landlord Register.

If a Hotjar survey is active, it issues several cookies to make sure:

Users are only invited to participate once
if they answer the survey, they're not invited again
if they opt-out of the survey, they're not invited again
if they minimise the survey, it doesn't keep popping up

Hotjar tracking software

We use Hotjar software on the Landlord Register to allow us to collect and analyse site usage.

Hotjar tracks a small number of users' interactions and collates the results. It doesn't collect any identifiable user data. We use it to find out about difficulties users are having and to make improvements.

Hotjar records:

the average length of time users are on the site
the pages they visit
the type of devices they use (e.g. mobile, desktop or tablet)
where they click, tap and scroll
anonymous screen recordings of their sessions